Storefox Case Study | Matt Membrino

Storefox – U.S. GTM & Growth Strategy

Launching an AI-powered platform in a competitive hospitality market through strategy, storytelling, and growth marketing.

About Storefox

Storefox is an ambient AI platform built for hospitality operators. It gives shop owners real-time insights into guest flow, staffing, and service opportunities—without cameras or manual tracking.

My Role

As Head of GTM & Strategic Growth, I led Storefox’s U.S. market entry from scratch. This meant building the foundation for traction: defining messaging, designing outreach systems, and creating a content engine to establish credibility with operators in one of the most competitive hospitality regions in the world.

Quick Stats

$250K

Qualified Pipeline

25–50%

Weekly Engagement Growth

GTM

Framework Built

The Challenge

Storefox needed to validate product-market fit in a new market while overcoming two hurdles:

  • High competition: U.S. operators have endless tech options and low patience for unproven solutions.
  • Low trust in automation: Many owners are cautious about data collection and AI tools, making messaging critical.

The Approach

Strategy:

  • Designed a U.S. GTM framework that aligned positioning, outreach, and content execution.
  • Developed messaging that translated Storefox’s complex AI capabilities into clear business value for SMB operators.

Execution:

  • Built and launched an outbound program targeting specialty coffee shops in SF and Oakland.
  • Partnered with the founder to create sales collateral and demos tailored to local operator needs.

Content & Awareness:

  • Created a LinkedIn thought leadership strategy for Storefox, achieving 25–50% engagement growth week-over-week among operators and industry voices.
  • Used content as both top-of-funnel awareness and social proof for cold outreach.

The Outcome

  • $250K in qualified pipeline within 2 months.
  • Engagement on LinkedIn posts grew 25–50% week-over-week, building awareness and credibility.
  • Delivered repeatable GTM playbooks for scaling to new regions and verticals.

Key Learnings

  • Authentic content beats polished ads for early traction—operators responded to real, educational posts over traditional marketing.
  • Messaging matters most when introducing AI to industries that value human hospitality—trust is the first conversion metric.